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Leading by (Bad) Example: Companies in the News Show What Not to Do 

MHA Consulting

Two of the latest are Ticketmaster and Southwest Airlines. These helpful negative examples come to us courtesy of Ticketmaster and Southwest Airlines. The Secretary of Transportation tweeted that his agency was watching to ensure the airline took care of all passengers impacted by the outage, and the chairwoman of the U.S.

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Storm Arwen: Lessons Re-Identified?

Plan B Consulting

This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times. Some organisations, such as airlines and the UK railway system, seem to have a good process in place. I almost managed to completely miss Storm Arwen.

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Storm Arwen: Lessons Re-Identified?

Plan B Consulting

This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times. Some organisations, such as airlines and the UK railway system, seem to have a good process in place. I almost managed to completely miss Storm Arwen.

article thumbnail

Storm Arwen: Lessons Re-Identified?

Plan B Consulting

This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times. Some organisations, such as airlines and the UK railway system, seem to have a good process in place. I almost managed to completely miss Storm Arwen.