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An Old Threat Returns…Computer Outage

Plan B Consulting

If ‘it couldn’t happen’ were true, all of us business continuity professionals would be out of a job, and the Titanic wouldn’t have sunk! If air flights only ran from 9-5, then airlines could do some evening work to catch up. In this case, the airlines have no choice but to use NATS, so they can legitimately blame them.

Outage 52
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Leading by (Bad) Example: Companies in the News Show What Not to Do 

MHA Consulting

Two of the latest are Ticketmaster and Southwest Airlines. These helpful negative examples come to us courtesy of Ticketmaster and Southwest Airlines. The Secretary of Transportation tweeted that his agency was watching to ensure the airline took care of all passengers impacted by the outage, and the chairwoman of the U.S.