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Lessons Learned from British Airways: Emergency Landing in Valencia

Plan B Consulting

This week Charlie looks at what lessons we can learn from British Airways’ recent emergency landing at Valencia Airport. One of the problems of being a consultant is that you rarely get the opportunity to actually manage or participate in the response to an incident.

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Lessons Learned from British Airways: Emergency Landing in Valencia

Plan B Consulting

This week Charlie looks at what lessons we can learn from British Airways’ recent emergency landing at Valencia Airport. One of the problems of being a consultant is that you rarely get the opportunity to actually manage or participate in the response to an incident.

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Crisis Communications – A Dark Art?

Plan B Consulting

I have developed crisis management plans, emergency plans and business continuity plans at all levels, for a multitude of different organisations and industries. My point in this case was about how many expensive PR consultants they hired to help them, and they still got it badly wrong.

article thumbnail

Crisis Communications – A Dark Art?

Plan B Consulting

I have developed crisis management plans, emergency plans and business continuity plans at all levels, for a multitude of different organisations and industries. My point in this case was about how many expensive PR consultants they hired to help them, and they still got it badly wrong.