How brands are using AI to avoid a social media crisis
Marketpoint Recall
SEPTEMBER 14, 2018
But it became more than a logistics problem when fans took to social media to voice their discontent, with some even reaching out to police via social media channels when the chain was forced to close many stores temporarily. In February 2018, the fast-food chicken chain KFC ran out of chicken. For example, take Adidas’ #MyNeoShoot campaign.
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