Plan B Consulting

JANUARY 9, 2022

Admitted systems for publishing paper newspapers, advertisements and subscription management do not work as normal. There could also have been a loss of supplier data, advertisers and other groups whose data they hold too. Conclusion When you provide B2C services and have a large public customer base, you cannot hide a cyber incident.

Communications 52

Communications Publishing Advertising B2C 52

Plan B Consulting

JANUARY 9, 2022

Admitted systems for publishing paper newspapers, advertisements and subscription management do not work as normal. There could also have been a loss of supplier data, advertisers and other groups whose data they hold too. When you provide B2C services and have a large public customer base, you cannot hide a cyber incident.

Communications 52

Communications Publishing Advertising B2C 52

Plan B Consulting

JANUARY 9, 2022

Admitted systems for publishing paper newspapers, advertisements and subscription management do not work as normal. There could also have been a loss of supplier data, advertisers and other groups whose data they hold too. When you provide B2C services and have a large public customer base, you cannot hide a cyber incident.

Communications 40

Communications Publishing Advertising B2C 40

Plan B Consulting

FEBRUARY 20, 2023

This is a B2C business whose website on the front page says, “pride ourselves on offering customer service of the highest level”. The tone given in all statements and in the information given to customers has been very corporate, factual, and matter of fact. There is no empathy or contrition in the statements, only one apology.

Media 52

Media Communications B2C Advertising 52