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Customer Centric Resilience in Account Management

Fusion Risk Management

It seems like the world keeps finding new and interesting ways to start burning – from pandemic to supply chain issues, cybersecurity threats , wildfires, hurricanes , and a multinational war. Account Management. Risk management and our SaaS solutions are tricky and complex pursuits. years have been… yikes.

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Beverly Farm Foundation’s Timely Communication Provides Parental Peace of Mind

everbridge

The global pandemic has reinforced the importance of timely communication , especially for those who are separated from their loved ones. Everbridge has templates to quickly send updates to the proper parental segments, allowing me to communicate to the correct channels painlessly.”.

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The Risks that Manufacturing Firms are Facing and the Impact that Follows

Fusion Risk Management

We’ve been living in a compound crisis since the start of the pandemic – we have been experiencing global political instability, war, an increase in cyber and ransomware attacks, labor shortages, shortages of critical commodities, etc.

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The Importance of Customer Care at Fusion

Fusion Risk Management

Account Management. One of our essential customer-facing teams at Fusion is our Account Management team. From the customer’s very first interaction with their Account Manager, our team has resources available to assist the client throughout every aspect of their journey with Fusion – no matter what the need or topic.

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Introducing Fusion’s New Argos Risk Integration

Fusion Risk Management

Third – party risk management (TPRM) continues to be a focus area for both regulated and non-regulated entities alike in the operational resilience landscape. Since the start of the global pandemic, we’ve seen how disruption can alter our third-party ecosystems.

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Preparation Continues for the Digital Operational Resilience Act

Fusion Risk Management

Since the pandemic’s start, the world has continued to demonstrate that disruption is happening and only increasing in frequency and complexity. The old way of managing risk and resilience programs is no longer effective or efficient, and regulators have taken note.

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A Glimmer of Hope: Resilience at the BCI World Hybrid 2022 Conference

Fusion Risk Management

Resilience professionals looked like they had gone nine rounds with Mike Tyson; after a year of early mornings and late nights responding to the pandemic, followed by a year racing to ensure compliance with the new OpRes policy, most of us were running on empty. . Alone in Antarctica: A journey of resilience by Felicity Aston .