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Did Your Emergency Response Team Survive the Pandemic?

FEI

In early 2019, FEI’s Emergency Operations Center (EOC) involved a room that had been identified specifically for emergency or incident response teams to report to if a crisis occurred. When activated, the room was filled with people addressing an incident with urgency and purpose. The COVID-19 pandemic did not ascribe to this.

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Has the firefighting stopped? The effect of COVID-19 on on-call engineers by PagerDuty

PagerDuty

According to our data, the number of critical incidents grew by 19% from 2019-2020. Comparing the hours worked in the first 12 months of the pandemic (March 2020-March 2021) to the preceding 12 months (March 2019-March 2020), we can see that more than a third of PagerDuty users worked far less consistent schedules in 2020 than in 2019.

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Duty of Care for Business Travelers

everbridge

While we are seeing an increase in air travel once more, domestic air travel is still down 19% from January 2019, and international travel remains down 13% from pre-COVID levels. In addition to these exacerbated traditional threats, a new series of business challenges have emerged from the COVID-19 pandemic. ” WATCH WEBINAR.

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6 Ways Data Has Sparked Innovation and Growth

Pure Storage

When the last year made research through in-person focus groups or mystery shopping activities impossible, qualitative surveys and analytics that harnessed online chatter to gain insights were the advantage. While 2020 is now in the past, we’ll likely never return to what we considered business as usual in 2019.