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Chart a course for Operational Excellence with PagerDuty’s Operational Maturity Model by Alex Quintana

PagerDuty

Why maturity matters is evident: it enables organizations to benchmark themselves against best practices, visualize their future state, and track the impact of their investments. The Operational Maturity Model offers a comprehensive framework for evaluating operational maturity within the PagerDuty Operations Cloud.

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Five ways to improve campus safety and security

everbridge

Safety is an ongoing commitment that requires periodic evaluation and refinement. Assessments drive continuous improvement, from assessing emergency plans and training effectiveness to scrutinizing access points, visitor management, surveillance coverage, evacuation routes, and illumination adequacy. Validate planning.

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Important KPIs for Successful Vendor Management

Reciprocity

After acceptable risk levels have been established, evaluate vendors’ security performance — and if a vendor’s cybersecurity is too lax for your tastes, require that vendor to make improvements as necessary. Benchmark multiple vendors’ performance. Improve your organization’s overall third-party risk management.