Banking Continuity Professionals Emergency Planning Publishing 
Plan B Consulting
APRIL 13, 2020
This week I discuss the psychological heuristic ‘peak-end rule’ and why this is important for planning your company’s recovery from COVID-19. Hope you have all had a nice bank holiday weekend at home! They did a series of experiments on peoples’ experience of events and how they recalled them.
Plan B Consulting
APRIL 13, 2020
This week I discuss the psychological heuristic ‘peak-end rule’ and why this is important for planning your company’s recovery from COVID-19. Hope you have all had a nice bank holiday weekend at home! They did a series of experiments on peoples’ experience of events and how they recalled them.
Expert insights. Personalized for you.
52 
Let's personalize your content