Plan B Consulting

JUNE 7, 2017

This week Charlie looks at how United Airlines handled their recent scandal and whether PR disasters have a long-term effect on the organisations involved. You cannot have missed the recent coverage of the incident involving a United Airlines passenger. The impact for United Airlines will be in lost reputation and cash.

Airlines 40

Airlines Internet Publishing Crisis Management 40

Plan B Consulting

JUNE 7, 2017

This week Charlie looks at how United Airlines handled their recent scandal and whether PR disasters have a long-term effect on the organisations involved. You cannot have missed the recent coverage of the incident involving a United Airlines passenger. The impact for United Airlines will be in lost reputation and cash.

Airlines 40

Airlines Internet Publishing Crisis Management 40

Plan B Consulting

DECEMBER 7, 2018

So, the first lesson is that if you are a hotel chain, airline or travel booking service, you are at an increased risk of being hacked by government intelligence services. As well as publishing a set of frequently asked questions, Marriott has supplied a multi-language call centre number for concerned customers to call in.

Travel 52

Travel Publishing Airlines Communications 52

Plan B Consulting

DECEMBER 7, 2018

So, the first lesson is that if you are a hotel chain, airline or travel booking service, you are at an increased risk of being hacked by government intelligence services. As well as publishing a set of frequently asked questions, Marriott has supplied a multi-language call centre number for concerned customers to call in.

Travel 52

Travel Publishing Airlines Communications 52