BryghtPath

MAY 2, 2023

In April 2017, the internet exploded with the viral video of a passenger being dragged from United Express Flight 3411 by security and law enforcement officers in Chicago after refusing to exit the aircraft after the flight had been overbooked. The aftermath of this incident resulted in a significant reputational crisis for United Airlines.

Airlines 96

Airlines Internet Security Consulting 96

Plan B Consulting

NOVEMBER 29, 2019

Charlie looks at Timothy Coombs’ ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it. For many years I have slightly shied away from crisis communications. I have also run numerous exercises for senior management teams and feel confident and comfortable running them.

Communications 40

Communications Media Crisis Management Airlines 40

Plan B Consulting

NOVEMBER 29, 2019

Charlie looks at Timothy Coombs’ ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it. For many years I have slightly shied away from crisis communications. I have also run numerous exercises for senior management teams and feel confident and comfortable running them.

Communications 40

Communications Media Crisis Management Airlines 40