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How retailers are improving productivity, transforming incident response, and empowering teams with PagerDuty by PagerDuty

PagerDuty

Since launching an ecommerce business in 2012, its development arm Loblaw Digital has gradually shifted to a full-service ownership [MA1] model. The retailer is working with PagerDuty to redefine its incident management processes. Previously, Loblaw’s development teams relied on centralized change management and response orchestration.

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