4 Ways To Ensure Reliability of Your Digital Services for GivingTuesday by Jesse Maddex
PagerDuty
NOVEMBER 22, 2021
Define your “hypercare” model. Acknowledging these concerns in an authentic way can help ground your proposal to launch a hypercare support model. At a minimum, offset the heavy demands of hypercare by easing IT workload in the days following GivingTuesday or offering additional time off during the holiday season.
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