Mon.Apr 15, 2024

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Excellence in Operational Resilience: DRI Board’s Mike Janko Takes Us Through His New Book

DRI Drive

Michael W. Janko is many things – MBCP, member of the DRI Board of Directors, longtime director of global business continuity for The Goodyear Tire & Rubber Company, and now a published author. We spoke with him about his career through the lens of his new book, Excellence in Operational Resilience: How to Lead, Follow, […] The post Excellence in Operational Resilience: DRI Board’s Mike Janko Takes Us Through His New Book appeared first on DRI Drive.

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How Would China Weaponize Disinformation Against Taiwan in a Cross-Strait Conflict?

The Rand Blog

What might China's future disinformation operations against Taiwan focus on and how can Taipei and its partners combat them? China would likely have at least five discrete audiences for disinformation operations in mind, with specific lines of effort and goals for each.

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The role of psychological safety in incident response by Mandi Walls

PagerDuty

Incidents impacting your customer and user-facing services can be stressful, both for the responders on your team who are working on a resolution, and for the other stakeholders in your business. For teams to solve incidents quickly and effectively, responders need to be able to trust each other and stakeholders have to trust the responders. This level of trust is hard to cultivate if your organization doesn’t have a significant amount of psychological safety.

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Can Studying Combat in the Black Sea Improve the Chinese Navy?

The Rand Blog

Chinese military strategists have been watching the Ukraine War closely, and events in the Black Sea with special attention. Why would China be interested in uncovering the secrets of Ukraine's success against a much larger fleet?

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Drive Innovation in the Age of AI with Connected Digital Ops

BMC

The impact of data and artificial intelligence (AI) on technology is expanding and deepening rapidly, lending incredible benefits and potential consequences to business. The past year’s AI frenzy had every industry chomping at the bit with the potential of learning language models (LLMs) and natural language processing (NLP) to drive business and customer outcomes faster, more efficiently, and more comprehensively.

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Business Continuity Planning for Schools

Plan B Consulting

In today’s bulletin, Charlie looks at the importance of business continuity plans in schools and discusses some of the events that schools should be planning for. Over the last few weeks, I have been working with an Academy Trust that has a number of primary and secondary schools, and I thought this week I would share what I have learned from doing this work.