Remove Crisis Management Remove Emergency Planning Remove Internet Remove Media
article thumbnail

The Art of Explaining: MHA’s Best Crisis Communications Resources    

MHA Consulting

The rise of the internet and social media has made crisis communications more challenging—and more critical—than ever. In today’s post, we’ll list and link to some of MHA’s best-ever resources on the art of communicating during a crisis. This is more true than ever in the age of internet news and social media.

article thumbnail

Are You Protecting Your Reputation With A Plan?

Bernstein Crisis Management

As someone who’s seen it first-hand many times, I’ll guarantee those with prior planning and preparedness spend less money, lose less customers, generate less negative media coverage, and generally get back to ‘business as usual’ much more quickly than those without. Crisis and reputation-related policies.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Disasters: Knowledge and Information in the New Age of Anomie

Emergency Planning

What was previously forbidden by custom, practice, sanction and retribution becomes possible, even desirable, as the emerging group of looters frees itself from the shackles of normal constraint. Something similar has happened with the Internet and social media. Early views of social media (e.g. Bird et al. Bird et al.

article thumbnail

The SEPA Cyber Attack a Case Study

Plan B Consulting

Social media has been used to promote the good work SEPA does and to try a portray it is business as usual. Many of the issues I have with their response are crisis communications and crisis management basics and should be known by organisations like SEPA who have a prominent role in managing incidents.

article thumbnail

The SEPA Cyber Attack a Case Study

Plan B Consulting

Social media has been used to promote the good work SEPA does and to try a portray it is business as usual. Many of the issues I have with their response are crisis communications and crisis management basics and should be known by organisations like SEPA who have a prominent role in managing incidents.