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APAC Retrospective: Learnings from a Year of Tech Outages, Restore: Repair vs Root Cause by David Ridge

PagerDuty

JANUARY 22, 2024

Service restoration ensures that the business can resume operations swiftly, mitigating potential financial losses. The primary goal of operational teams should always be to minimise downtime and ensure business continuity. The longer services remain disrupted, the greater the financial impact on the organisation.

Outage 52
Outage Strategic Management Publishing 52
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5 Steps towards an Actionable Risk Appetite

LogisManager

JANUARY 12, 2023

Conducting a gap analysis with a risk tolerance level will help you identify emerging risks before they rise out of tolerance and it becomes clear that certain mitigation activities are no longer sufficient. Every day, process owners are making operational decisions about risks without reading their organization’s risk appetite statements.

Acceptable Risk 52
Acceptable Risk Strategic Activation Mitigation 52
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