The Art of Explaining: MHA’s Best Crisis Communications Resources
MHA Consulting
MARCH 16, 2023
These are adapted from Chapter 6: “Crisis Communications: Sharing Information and Protecting Your Brand,” in Crisis Management: A Handbook for BCM Professionals, by myself and Michael Herrera; available for free download here.) For more complete explanations of these steps, check out the ebook and the other resources listed below.
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