article thumbnail

The Importance of Customer Care at Fusion

Fusion Risk Management

Account Management. One of our essential customer-facing teams at Fusion is our Account Management team. From the customer’s very first interaction with their Account Manager, our team has resources available to assist the client throughout every aspect of their journey with Fusion – no matter what the need or topic.

article thumbnail

How mature are your digital operations? Take a look at our 5-tier model to find out by PagerDuty

PagerDuty

It allows technical leaders to visualize their current and desired future state and build it into their strategic planning. Major incidents are still being managed in an ad-hoc fashion. If you want to learn how PagerDuty can help you achieve these goals, contact your account manager and sign up for a 14-day free trial.

Fashion 52
article thumbnail

Everything You Need to Know About Business Continuity Plans

Erwood Group

While business continuity has been in practice since the 1970s and could be argued that it has been around since the 1950s through strategic planning it is something that is not common knowledge. Remote access capabilities (VPN) can accommodate large-scale remote access of displaced employees either in a remote or relocated fashion.