everbridge
OCTOBER 20, 2022
In the past year, a dedicated Technical Account Manager from Everbridge worked with Takeda to advance their capabilities and support areas for improvement that were identified during their 2021 assessment. Takeda earned high marks in each competency area.
PagerDuty
SEPTEMBER 27, 2021
There is a documented process for alerting teams about issues, but they are not optimized for urgent, customer-impacting issues. Major incidents are still being managed in an ad-hoc fashion. If you want to learn how PagerDuty can help you achieve these goals, contact your account manager and sign up for a 14-day free trial.
AWS Disaster Recovery
APRIL 27, 2021
Production outages are scary for everyone, but with the right system monitoring solution, they can be made less stressful. After few outages of our application, we realized we needed to re-think holistically and not add metrics on one-time basis. This enables alerts when we are close to reaching quotas. Related information.
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