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What’s New: Updates to Incident Response, AIOps, Pagerduty® Process Automation, and More! by Vera Chan

PagerDuty

Leverage new PagerDuty® Process Automation and PagerDuty® Runbook Automation plugins to empower first-responders to run automated diagnostics on AWS infrastructure and applications reducing escalations to and engagement of others. For AIOps, you can now Copy & Paste Rules in Event Orchestration (Available to all plans).

Alert 52
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What’s New: Updates to Incident Response, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Integrations, and More! by Vera Chan

PagerDuty

This plugin simplifies the management of diagnostics queries. An incubating feature that helps users understand the ROI (return on investment) of jobs, and a number of security and compliance updates and bug fixes. Contact your account manager We have plenty of migration paths to support this EOL. Listen to the podcast.

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What is Automated Diagnostics and Why Should You Care? by Joseph Mandros

PagerDuty

For example, whereas monitoring tools will alert you when there is a spike in CPU or Memory, the incident responders investigate by looking at the highest CPU and Memory consuming processes. And while it has many applications and does a great job of explicating the rate of general recovery, its achilles heel is just that—generality.

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How Managed Services Overcome Barriers to Resilience 

everbridge

Managed services is the practice of outsourcing certain business functions to a third-party provider who is responsible for the implementation, oversight, and day-to-day management of the said function. With regards to Everbridge, an MSP is responsible for delivering and supporting the Everbridge CEM platform to an organization.

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Journey to Adopt Cloud-Native Architecture Series: #3 – Improved Resilience and Standardized Observability

AWS Disaster Recovery

As a refresher from previous blogs, our example ecommerce company’s “Shoppers” application runs in the cloud. It is a monolithic application (application server and web server) that runs on an Amazon Elastic Compute Cloud (Amazon EC2) instance. The monolith application is tightly coupled with the database.

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What’s New: Updates to Runbook Automation, Event Intelligence,Partner Integrations, and More! by Vera Chan

PagerDuty

The product team has been hard at work making updates from Event Intelligence, Runbook Automation, and Applications with Monitoring Tools, to PagerDuty and PagerDuty Community Events. Rundeck Cloud manages the infrastructure for you, providing high availability, security, and elastic scalability. Auto-Pause Incidents.

Alert 52
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What’s New: Updates to Incident Response, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Mobile App Experience, and More! by PagerDuty

PagerDuty

With this new application agents can create incidents and view any notes or status updates made by development or ITOps teams to accurately and efficiently respond back to the end customer in PagerDuty from ServiceNow. Customer service teams can now see the status of active incidents in PagerDuty right from ServiceNow.