2010 Business Continuity Hazard Outage 
Plan B Consulting
JANUARY 11, 2019
Lessons learned from the British Airways IT outage last year should have meant that in this instance the airport should have been able to provide a place of comfort for stranded overnight passengers, and to avoid leaving passengers sat for hours on planes. I also think the first response to a new hazard is usually overcautious.
Plan B Consulting
JANUARY 11, 2019
Lessons learned from the British Airways IT outage last year should have meant that in this instance the airport should have been able to provide a place of comfort for stranded overnight passengers, and to avoid leaving passengers sat for hours on planes. I also think the first response to a new hazard is usually overcautious.
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