PagerDuty joins forces with Datadog and Salesforce Service Cloud by Jorge Villamariona
PagerDuty
SEPTEMBER 15, 2022
For example, whenever a metric falls outside a designated range, Datadog sends a signal to both PagerDuty and Salesforce to alert the entire organization about a problem. Leveraging our joint architecture, First Contact Resolutions increase, and at the same time Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) are reduced.
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