Recently, we looked at four ways IT admins can benefit from Citrix Session Recording service. With Session Recording service in preview, we have had several organizations testing it out and seeing its value. It’s easy to realize the full benefits of the cloud-based Session Recording service, especially since it is included in all Citrix DaaS editions. Organizations can leverage this service in a hybrid scenario from current Citrix Virtual Apps and Desktops deployments via Session Recording server versions 2203 and above.

It is best to leverage the cloud for continuous updates so you can get the latest features. For on-premises and hybrid deployments, you should go with the latest current release or long-term service release (LTSR). We also understand that it can take time for organizations to migrate to the latest releases, and we continue to fully support releases like the Citrix Virtual Apps and Desktops 1912 LTSR.

When it comes to Session Recording service, you may be asking, what do I do with my existing 1912 LTSR deployment? Should I upgrade my infrastructure to accommodate a newer version and risk instability? Or do I stay the course with the version I have now? And how do I manage storage effectively as the size of my recording files continues to grow?

The newest features we have added to the Session Recording service preview answers those questions. Let’s take a closer look.

Support Session Recording 1912 LTSR Onboarding

Previously, the Session Recording service required at least the 2203 version of the Session Recording server. This could create challenges for admins because upgrading an existing system that is working fine can introduce risk and uncertainty, not to mention the extra work required to get set up. Creating and executing an upgrade takes time and attention to detail.

In the new Session Recording service release, we’ve addressed the issue for customers who have existing 1912 LTSR deployments and can now make the switch without upgrading infrastructure. The magic behind the scenes is our evolved Session Recording Cloud Client, a separate piece of software that serves as the bridge between your 1912 LTSR on-premises Session Recording deployment and the Session Recording service. This innovation dramatically simplifies your onboarding experience and enables you to add more value to your legacy assets. Session Recording service provides you with more benefits than a pure on-premises deployment, for free.

Support 1912 LTSR Session Recording server

Support Archive/Delete Actions in Cloud Service

In addition to support for the 1912 LTSR, we have also added new actions to the cloud console to streamline management. If an organization is a heavy user of Session Recording, storage volume requirements can be very high. Effective management of storage is critical. Regular Session Recording storage reports can provide visualization of storage consumption so you can gain valuable insights that can help with storage management. We also offer a command line tool — ICLDB — that can help admins manage recordings.

With the new Session Recording service release, we’ve taken it a step further by introducing Archive/Delete actions. These actions enable you to manage your recording assets through the unified console in the Citrix Cloud console, giving admins a more streamlined experience.

Consider this typical use case: You receive a storage report that indicates that you are almost running out of the storage space. You can use the “Delete” action to free up space for upcoming recordings, or if you need to retain recordings for a certain period of time due to compliance, you can use the “Archive” action to move old recordings from costly, hot storage to cheap, cold storage. This helps you with storage cost optimization without compromising compliance. There are even more possibilities when combining with cloud storage options such as Azure Files and Azure Blob.

Support Archive and Delete actions in cloud service (click image to view larger)

Get Started Today!

If you are considering an upgrade to your existing 1912 LTSR Session Recording deployment or you’re worried about managing recording assets with a traditional approach, give Citrix Session Recording service preview a try! You can learn more in our Session Recording product documentation and click here to get started today.


Disclaimer: The development, release and timing of any features or functionality described for our products remains at our sole discretion and are subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.

This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company’s key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company’s filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any features or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.