This is a guest blog post by Jordan Samuel Fleming, Co-Founder, President & CEO of smrtPhone.
smrtPhone is the only cloud-based phone system built specifically for Citrix Podio. In early September, the company celebrated its fourth anniversary and continues to align its approach with Citrix Podio, focusing on efficiency, automation, flexibility, and customization.
Since its founding, smrtPhone has grown its voice and texting platform to include lead management and power-dialing products. The all-in-one capabilities help Citrix Podio users streamline inbound and outbound communications to maximize scalability. And the proof is in the numbers:
- More than 11,000 user accounts created
- 643 million talk minutes handled
- 7.1 million text messages sent and received
- 16.6 million calls power dialed
- Over 65 countries contacted
- 247 percent growth in outbound calls over the last year
Built for Citrix Podio
Why do Citrix Podio users love smrtPhone? It starts with the fact that the founders of smrtPhone love Citrix Podio. It’s a product for Citrix Podio lovers, designed by Citrix Podio lovers.
smrtPhone’s deep knowledge of Citrix Podio inspired many time-saving features that increase efficiency and accuracy. With smrtPhone, you can one-click-call directly from your Citrix Podio contact record. Inbound and outbound calls are visible in your browser window, whether you are working in your Citrix Podio CRM or on any other webpage. You never have to leave the screen you’re on to make or receive a call or text. All your contacts are automatically synced and your calls are automatically logged exactly where they need to be in your Citrix Podio system.
Integrated Power Dialer
smrtPhone also offers an automated power dialer add-on called smrtDialer that levels up your outbound calling. With smrtDialer, you can power-dial lists based on Citrix Podio views, giving you the ability to segment audiences and take advantage of highly targeted outreach.
Whether you are calling lead lists or doing focused follow ups, smrtDialer enables you to close more sales by dialing up to four lines at once, minimizing downtime and maximizing your representatives’ productivity. And, just like smrtPhone, all the calls and contact updates are automatically logged in Citrix Podio so you can track activity, identify high potential prospects, and stay on top of your sales pipeline.
The Power of Full Communications
smrtPhone’s intentional focus on creating a user experience that syncs effortlessly with Citrix Podio means less effort, exceptional reporting, and better business insights. In short, you spend less time on clerical work and manual tracking, freeing up more time to focus on your revenue-generating activities.
Everything you need is in one place: Calls, texts, voicemails, and call recordings are all instantly logged in Citrix Podio. You can automate the sending of texts from Citrix Podio based on triggers you set using Citrix Podio Workflow Automation. And you can take smrtPhone with you anywhere with full-featured mobile apps for Android and iOS.
For companies with large or dispersed teams, smrtPhone Pro enables you to level up your team management with call monitoring, whispering, and barging. The agent and team KPI reports help you highlight your star performers and identify employees who might need additional training. You always have the finger on the pulse of your company with smrtPhone and Citrix Podio.
For any business working with a Citrix Podio CRM use case, smrtPhone is the smart choice for voice and text communications.
Your Citrix Podio Phone
smrtPhone offers a free 30-day subscription and a starting credit of $7 for new users to explore and get to know the product. If you use the link https://bit.ly/smrtPhone-Citrix-Discount and the discount code CITRIX30, you can get 30 percent off your first three months’ subscription. No strings attached, cancel any time.
