SIA Member Profile: American Alarm and Communications

Security Industry Association (SIA) member American Alarm and Communications is a security systems integration and monitoring company serving homes and businesses across New England. The company is headquartered in Arlington, Massachusetts, with additional offices in Weymouth, Randolph and Auburn, Massachusetts; Manchester, New Hampshire; Wallingford, Connecticut; and Warwick, Rhode Island.

SIA spoke with John Fallon, technical services manager at American Alarm, about the company, the security industry and working with SIA.

Tell us the story of your company.

JF: American Alarm was founded in 1971 by three engineers from the Massachusetts Institute of Technology who have worked to bring the benefits of new technology and systems to our customers. Though we have grown over the years, our mission has remained the same: to provide the best possible security technology and customer service to protect homes and businesses across New England.

American Alarm is now New England’s largest independent security systems integration and monitoring company. We have a fleet of over 100 vans staffed by properly licensed technicians available for routine service calls or emergency repairs. At our 24-hour Security Command Center, American Alarm keeps watch over all types of property from single-family homes to multisite banks and retail operations to major public and historic venues.

For commercial security customers with operations that extend beyond New England, American Alarm serves customers nationwide through NetOne (formerly the Security Network of America), of which American Alarm is a founding partner.

What is something we might not know about your company – or something new you are doing in security?

JF: For over 50 years American Alarm has been dedicated to providing residential and commercial customers with reliable sales, service, installation and monitoring of integrated security and life safety systems.

What is your company’s vision, and what are your goals for the security industry?

JF: American Alarm’s vision is to be New England’s most trusted source for electronic security and fire warning systems.

The views and opinions expressed in guest posts and/or profiles are those of the authors or sources and do not necessarily reflect the official policy or position of the Security Industry Association.