Sat.Sep 14, 2019 - Fri.Sep 20, 2019

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Stakeholder mapping: Untangling problems before, during and after a crisis 

Crisis Response Journal

Globalisation and the increasing interdependence of our societal systems are generating multiple levels of stakeholders that are a challenge to engage with in normal times but that become a nightmare to manage in a crisis.

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80 Percent of Businesses Experienced a Cybersecurity Incident in the Past Year

Behavior Group

Eighty percent of companies surveyed experienced a cybersecurity incident in the past year, the most common being malware attacks, according to the Better Security And Business Outcomes With Security Performance Management Report by Forrester Consulting. Businesses Experienced a Cybersecurity Incident, cybersecurity The security incidents affect customer privacy/safety the most — 54 percent report customers were… Continue reading.

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Finagle’s Law and the importance of business continuity plan testing

SRM

When it comes to Business Continuity Plan testing, we should all consider Finagle’s Law. Similar to Murphy’s Law, Finagle’s agrees that anything that can go wrong will go wrong. But it adds a twist: that it will happen at the worst possible time. In the world of information security, it’s an axiom for us to live by. Because, although it may sound homespun and out of kilter with today’s techno jargon, it reminds us of what is important (and often overlooked) when it comes to Business Continuity p

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Inclement Weather Warnings: Customer Service and Marketing Go Hand in Hand

Prism International

Planning, training, and mock disaster exercises – Three key components of an effective disaster plan. Regardless of the size of a RIM provider or company service level, the ability to respond internally to the threat of disaster or a potential disaster is critical. One that is well documented, understood by all team members, and available for spontaneous implementation when needed.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Major incident management: A lawyer's view 

Crisis Response Journal

CRJ was pleased to have been invited to the University of Wolverhampton’s Telford campus (CRJ Key Network Partner) to listen to renowned and acclaimed solicitor advocate, Mark Scoggins of Fisher Scoggins Waters, give his personal views and share his exper By Claire Sanders

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Insights into creating a successful Disaster Recovery Test – Part 3: Metrics

eBRP

Organizations with an active Disaster Recovery program conduct DR Tests to validate the Disaster Preparedness component of their IT Service Continuity strategies. Those exercises should validate – among other milestones – the overall recovery time (actual vs. planned RTO), completeness of DR plan documentation, level of preparedness among recovery team and the overall effectiveness of the DR response.

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More Than 99% of Cyber-Threats Target Corporate Staff

Behavior Group

Over 99% of cyber-threats require human interaction to work, highlighting the importance of user awareness programs and layered defenses, according to Proofpoint. Cyber-Threats Target Corporate Staff The security vendor’s 2019 Human Factor report is based on an 18-month analysis of data the firm collected across its global customer base. It adds some concrete findings to… Continue reading.

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Preparing for DRJ Fall 2019 in Phoenix

Business Resilience Decoded

Episode 29: "Preparing for DRJ Fall 2019 in Phoenix" with Bob Arnold, Patti Fitzgerald, Rose Chotrow, and Jon Seals. Contact DRJ staff members at: [link] [link] [link] [link] [link] [link] Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded Episode 29: "Preparing for DRJ Fall 2019 in Phoenix" with Bob Arnold, Patti Fitzgerald, Rose Chotrow, and Jon Seals.

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“He knows exactly what he’s done and I hope he comes clean about it.”

Plan B Consulting

This week Charlie shares his comments on the crisis communications aspect of the Prince Andrew and Jeffrey Epstein scandal. I have been following the Prince Andrew and Jeffrey Epstein story with interest over the last few weeks and thought I would make some comments on how the crisis communications of this incident have been handled. I assumed that the story had faded away, but I noticed that five of the alleged victims of Epstein, including Virginia Roberts who has accused Epstein of forcing he

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Preparing for DRJ Fall 2019 in Phoenix

Business Resilience Decoded

Episode 29: "Preparing for DRJ Fall 2019 in Phoenix" with Bob Arnold, Patti Fitzgerald, Rose Chotrow, and Jon Seals. Contact DRJ staff members at: [link] [link] [link] [link] [link] [link]. Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded Episode 29: "Preparing for DRJ Fall 2019 in Phoenix" with Bob Arnold, Patti Fitzgerald, Rose Chotrow, and Jon Seals.

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029 DRJ Staff

Business Resilience Decoded

"Preparing for DRJ Fall 2019 in Phoenix" with Bob Arnold, Patti Fitzgerald, Rose Chotrow, and Jon Seals. Contact DRJ staff members at: [link] [link] [link] [link] [link] [link]. Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded "Preparing for DRJ Fall 2019 in Phoenix" with Bob Arnold, Patti Fitzgerald, Rose Chotrow, and Jon Seals.

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“He knows exactly what he’s done and I hope he comes clean about it.”

Plan B Consulting

This week Charlie shares his comments on the crisis communications aspect of the Prince Andrew and Jeffrey Epstein scandal. I have been following the Prince Andrew and Jeffrey Epstein story with interest over the last few weeks and thought I would make some comments on how the crisis communications of this incident have been handled. I assumed that the story had faded away, but I noticed that five of the alleged victims of Epstein, including Virginia Roberts who has accused Epstein of forcing he