The Crisis Communications Iceberg
Plan B Consulting
JUNE 2, 2025
This week, Charlie looks at key considerations in your communications response to an incident, and highlights the importance of including all staff in the communication. I have been delivering some crisis training this week to a client in the South of England, and Ithought I wouldsharesome thoughts from that training. Typically whenwementioncommunications in the context of a crisis/gold/strategic team, we think about the professional communications people advising the team and developing communi
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