Tables Turned – Managing a Reputation Incident
Plan B Consulting
JUNE 30, 2017
This week Charlie discusses reputation management, in response to the negative reaction he received for his bulletin titled ‘The Grenfell Fire Fallout…’ As a consultant, you spend your time telling others how to manage incidents, but you very rarely get a chance to actually manage one. My chance to manage a reputation incident came a couple of weeks ago.
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