June, 2017

article thumbnail

Risk Managers: Is Today’s Violence Worse than the 1960’s? Yes, and Why You Should Care (Sorry, Jim and Max)

Alternative Resiliency Services Corp

​ A quick scan of the headlines will confirm that in the US (and elsewhere) things are getting ugly. We’ve had violence across the US before, most notably the race riots and anti-war protests in the 1960’s. Risk Managers, Business Continuity planners and Security personnel take note: this climate will impact your business. Jim Geraghty and Max Bloom , writing in the National Review , have two excellent articles comparing now to the 60’s and asserting that it’s not a

article thumbnail

Thoughts on the Manchester Arena suicide attack 

Crisis Response Journal

Fiona Petty, who works in the field of preventing the radicalisation of vulnerable people, reflects on some of the lessons from the Manchester Arena suicide bomb attack By Fiona Petty

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tables Turned – Managing a Reputation Incident

Plan B Consulting

This week Charlie discusses reputation management, in response to the negative reaction he received for his bulletin titled ‘The Grenfell Fire Fallout…’ As a consultant, you spend your time telling others how to manage incidents, but you very rarely get a chance to actually manage one. My chance to manage a reputation incident came a couple of weeks ago.

article thumbnail

Top 10 CISO Benefits of Participating on Customer Advisory Boards

Behavior Group

Top 10 CISO Benefits, CISO, Information Security Officer In their perpetual battle against external cyber threats, understanding and addressing evolving regulations and gathering resources to meet escalating security demands, Chief Information Security Officers (CISOs) are a busy, if not overburdened, bunch these days. And while focusing on their pressing jobs demands their full-time attention during… Continue reading.

article thumbnail

SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

article thumbnail

Marawi fighting continues amid fears for displaced population 

Crisis Response Journal

Lina Kolesnikova reflects on the ongoing situation in the Philippine city of Marawi, where thousands of residents have fled after fighting between the country's armed forces and rebels.

100
100

More Trending

article thumbnail

All Outages Like British Air are ALWAYS Human Error!

Alternative Resiliency Services Corp

​Finger-pointing is a natural consequence of breaches and system interruptions. Power failure? Component shutdown? Programming glitch? The biggest lesson organizations should learn from incidents like the British Air disruption is that they are all , at their root, caused by human error. Hardware and software are not infallible, but ‘wetware’ is the ultimate cause of every – every – disruption.

Outage 130
article thumbnail

Tables Turned – Managing a Reputation Incident

Plan B Consulting

This week Charlie discusses reputation management, in response to the negative reaction he received for his bulletin titled ‘The Grenfell Fire Fallout…’ As a consultant, you spend your time telling others how to manage incidents, but you very rarely get a chance to actually manage one. My chance to manage a reputation incident came a couple of weeks ago.

article thumbnail

Preparing for Inevitable Cyberattacks on Physical Security Systems

Behavior Group

Cyberattacks on Physical Security Systems, cybersecurity When it comes to potential cyberattacks, the Boy Scouts’ motto says it all: “Be prepared.” In other words, make sure you’re always in a state of readiness. This is especially true when you’re talking about installing multi-component security solutions. It’s no longer enough to harden an organization’s network infrastructure.… Continue reading.

article thumbnail

Emergency Preparedness Essentials: 5 Things CSOs Should Know

Behavior Group

Emergency Preparedness, business continuity, disaster recovery In order to ensure the safety and security of an organization’s personnel, a Chief Security Officer (CSO) must be able to identify, assess and develop appropriate responses to a wide range of potential and actual threats as they evolve in real time. This presents a Herculean challenge since security,… Continue reading.

article thumbnail

Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

article thumbnail

Recent Terrorist Attacks – Practice Makes Perfect

Plan B Consulting

This week Charlie looks at the response to the recent terror attacks and discusses the importance of exercising plans for these kind of events. Again, like the terrorist attack in Manchester, the response by individuals to the London Bridge terror attack last Saturday made me proud to be British. The off-duty policeman rugby tackling one of the terrorists, the British Transport Police officer armed with just a baton fighting one of the knifemen and the people who threw bottles, chairs and tables

article thumbnail

Recent Terrorist Attacks – Practice Makes Perfect

Plan B Consulting

This week Charlie looks at the response to the recent terror attacks and discusses the importance of exercising plans for these kind of events. Again, like the terrorist attack in Manchester, the response by individuals to the London Bridge terror attack last Saturday made me proud to be British. The off-duty policeman rugby tackling one of the terrorists, the British Transport Police officer armed with just a baton fighting one of the knifemen and the people who threw bottles, chairs and tables

article thumbnail

Building a strong cybersecurity program for the long haul

Behavior Group

cybersecurity program, security awareness Patch Tuesday is approaching and there is a chance it might be a boring one. Hopefully, I didn’t jinx things by saying that, but I think most of what we’ll see is a bit of volume on the third-party side. Before we get into the forecast, though, let’s talk about the… Continue reading. The post Building a strong cybersecurity program for the long haul appeared first on Behaviour Portugal.

article thumbnail

Why resilience is not the saviour of Business Continuity

Plan B Consulting

Following his recent bulletin on why he thinks the business continuity profession is in decline, Charlie looks at why he does not think resilience is the solution. A couple of weeks ago, I wrote a bulletin on why I think the business continuity profession is in decline. This week I will discuss why I don’t think resilience is the saviour the business continuity world is looking for.

article thumbnail

Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

article thumbnail

Football attacks – are we ready?

Plan B Consulting

This week Charlie looks at attacks at sporting events and wonders whether football, and managers of other sports venues, are ready to respond to a terrorist attack. Reading about the attack on the team bus of Borussia Dortmund this week, got me thinking about incidents and football and whether this could be a new trend in terrorism; the attack of high profile sports teams.

Sports 52
article thumbnail

The British Airways IT Outage – An Alternative View

Plan B Consulting

This week Charlie discusses the recent British Airways IT disaster and how the incident was handled by the organisation. The pictures of stranded passengers sleeping on the floor at Gatwick and Heathrow are not good for the reputation of British Airways. I noticed, with slight amusement, that every business continuity and IT armchair pundit have taken to social media to express their outrage.

Outage 52
article thumbnail

Why do we not listen…

Plan B Consulting

This week Charlie looks at the first two weeks of Donald Trump’s Presidency and the lessons that can be learned from a Business Continuity perspective. I am not obsessed with President Trump by any means, but at the moment, he is highly visible and there are lots of lessons to be learned from the situations he is creating. Between winning the election and his inauguration, the news has been full of speculation about what sort of President he would be, and what his policies would be.

Travel 52
article thumbnail

Why resilience is not the saviour of Business Continuity

Plan B Consulting

Following his recent bulletin on why he thinks the business continuity profession is in decline, Charlie looks at why he does not think resilience is the solution. A couple of weeks ago, I wrote a bulletin on why I think the business continuity profession is in decline. This week I will discuss why I don’t think resilience is the saviour the business continuity world is looking for.

article thumbnail

Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

article thumbnail

Football attacks – are we ready?

Plan B Consulting

This week Charlie looks at attacks at sporting events and wonders whether football, and managers of other sports venues, are ready to respond to a terrorist attack. Reading about the attack on the team bus of Borussia Dortmund this week, got me thinking about incidents and football and whether this could be a new trend in terrorism; the attack of high profile sports teams.

Sports 52
article thumbnail

The British Airways IT Outage – An Alternative View

Plan B Consulting

This week Charlie discusses the recent British Airways IT disaster and how the incident was handled by the organisation. The pictures of stranded passengers sleeping on the floor at Gatwick and Heathrow are not good for the reputation of British Airways. I noticed, with slight amusement, that every business continuity and IT armchair pundit have taken to social media to express their outrage.

Outage 52
article thumbnail

Why do we not listen…

Plan B Consulting

This week Charlie looks at the first two weeks of Donald Trump’s Presidency and the lessons that can be learned from a Business Continuity perspective. I am not obsessed with President Trump by any means, but at the moment, he is highly visible and there are lots of lessons to be learned from the situations he is creating. Between winning the election and his inauguration, the news has been full of speculation about what sort of President he would be, and what his policies would be.

Travel 52
article thumbnail

The Grenfell Fire Fallout…

Plan B Consulting

This week Charlie shares some thoughts on how organisations should react if they are caught up, blamed, or implicated in causing a major incident. The full tragedy of the Grenfell Tower fire is slowly unfolding and I am sure all readers of the bulletin join me in sending our thoughts and prayers to those who have been affected by the tragedy. I am sure there will be lots of lessons learned from this disaster and these will be revealed over the coming days, weeks and months.

Media 40
article thumbnail

The Grenfell Fire Fallout…

Plan B Consulting

This week Charlie shares some thoughts on how organisations should react if they are caught up, blamed, or implicated in causing a major incident. The full tragedy of the Grenfell Tower fire is slowly unfolding and I am sure all readers of the bulletin join me in sending our thoughts and prayers to those who have been affected by the tragedy. I am sure there will be lots of lessons learned from this disaster and these will be revealed over the coming days, weeks and months.

Media 40
article thumbnail

Business Continuity – The Future?

Plan B Consulting

Following his recent bulletins about whether business continuity is in decline and why resilience is not the solution, this week Charlie looks at how BC managers can save the profession. Over the last couple of bulletins I have discussed whether business continuity is in decline, and whilst moving into a resilience role may be a good career choice for the business continuity manager, it is not the silver bullet which is going to save the profession.

article thumbnail

United Airlines Incident – Some different thoughts!

Plan B Consulting

This week Charlie looks at how United Airlines handled their recent scandal and whether PR disasters have a long-term effect on the organisations involved. You cannot have missed the recent coverage of the incident involving a United Airlines passenger. The flight was overbooked, because four United Airlines crew members required last-minute seats. Three passengers went voluntarily, but one passenger, Dr David Dao, refused to vacate his seat and was hauled off the plane by the airport’s security

article thumbnail

A Business Continuity Manager’s Guide to Fake News

Plan B Consulting

This week Charlie discusses the ever emerging issue of ‘fake news’ and what impact it can have within Business Continuity. These days, every second article, radio broadcast or TV news bulletin seems to be full of stories of fake news or about fake news. So this week, I thought we could take a look at what fake news actually is, and what we as business continuity people can do about the phenomenon.

article thumbnail

Incident Micromanagement – Good or bad?

Plan B Consulting

After attending the Scottish Continuity Resilient Scotland Conference, Charlie shares his thoughts on incident micromanagement and the Government’s response to the travel chaos caused by heavy snowfall in 2010. Yesterday I attended the Scottish Continuity Resilient Scotland Conference at the RBS Headquarters in Edinburgh. The opening speaker was John Swinney MSP, Deputy First Minister and Cabinet Secretary for Education and Skills.

article thumbnail

Business Continuity – The Future?

Plan B Consulting

Following his recent bulletins about whether business continuity is in decline and why resilience is not the solution, this week Charlie looks at how BC managers can save the profession. Over the last couple of bulletins I have discussed whether business continuity is in decline, and whilst moving into a resilience role may be a good career choice for the business continuity manager, it is not the silver bullet which is going to save the profession.

article thumbnail

United Airlines Incident – Some different thoughts!

Plan B Consulting

This week Charlie looks at how United Airlines handled their recent scandal and whether PR disasters have a long-term effect on the organisations involved. You cannot have missed the recent coverage of the incident involving a United Airlines passenger. The flight was overbooked, because four United Airlines crew members required last-minute seats. Three passengers went voluntarily, but one passenger, Dr David Dao, refused to vacate his seat and was hauled off the plane by the airport’s security

article thumbnail

A Business Continuity Manager’s Guide to Fake News

Plan B Consulting

This week Charlie discusses the ever emerging issue of ‘fake news’ and what impact it can have within Business Continuity. These days, every second article, radio broadcast or TV news bulletin seems to be full of stories of fake news or about fake news. So this week, I thought we could take a look at what fake news actually is, and what we as business continuity people can do about the phenomenon.

article thumbnail

Incident Micromanagement – Good or bad?

Plan B Consulting

After attending the Scottish Continuity Resilient Scotland Conference, Charlie shares his thoughts on incident micromanagement and the Government’s response to the travel chaos caused by heavy snowfall in 2010. Yesterday I attended the Scottish Continuity Resilient Scotland Conference at the RBS Headquarters in Edinburgh. The opening speaker was John Swinney MSP, Deputy First Minister and Cabinet Secretary for Education and Skills.