Acronis unveils native integration with virtual phone system, Omnivoice

Diversification in business doesn’t have to refer to the products or services you’re offering. In 2021, the way you’re bringing those goods to market matters just as much as the offering itself. Acronis recognizes this and continues to expand an ecosystem made up of hundreds of different tools that coalesce into a single coherent solution – all designed to get your business to a place where it delivers results without day-to-day hassle.

With that work in mind, we’ve developed a native Acronis Cyber Protect Cloud integration with Omnivoice – a virtual phone system with essential cyber protection capabilities that gives businesses a new way to communicate using cloud technology.

This new native integration enables Acronis service provider partners to offer their clients a new service capability that brings additional revenue without any additional vendors, hassles, or management consoles. Here’s what that could mean for your business:

A major buzzword that’s been reverberating around the business world over the past several years is “omnichannel,” as in, your business needs to create an omnichannel experience. This boils down to having multiple channels through which customers can communicate with you—social media, your website, email, etc.—so you never fail to reach customers, but for MSPs, that approach just ends up glorifying trends and neglecting traditional proven methods. In the case of communicating with customers, that means your business phone system.

Voice over Internet Protocol, or VoIP, which has been one of the main drivers of business phone system growth over the past decade, is valued at over $60 billion as an industry. Thousands of engineers and developers all over the world have worked to add nearly every conceivable feature and optimization a business would ever need.

Business phone systems in 2021 have all the bells and whistles an omnichannel experience could present but are streamlined and less likely to rise and fall with the whims of customers. Most people have their smartphones with them at all times, so targeting them through the device itself and not the app of the week is going to be an effective way of reaching them.

To help MSPs see how easy and effective VoIP is, Acronis has brought Omnivoice into its ecosystem.

Omnivoice delivers a straightforward VoIP service with advanced business phone features alongside custom pricing based on how many talk minutes, texts, and users are needed. With cyber cloud protection, PCI DSS compliance, 99.99% uptime, and no hardware to hack into, Omnivoice delivers the modern VoIP experience with unprecedented cybersecurity.

Because the service is so easy to download and get started with, it works great for bundling or cross-selling to clients. No necessary hardware means your team can work on any kind of device and the ability to use the service on the go makes it ideal to offer to any of your clients. Even better, Omnivoice provides 24/7 support, so you can essentially sell the service and sit back, as the major responsibility will be fulfilled without any extra effort from your side.

If you haven’t tried VoIP yet, getting in now while the market continues to surge means a new revenue stream that you can plug-and-play indefinitely, as its cloud nature translates to easy scalability for you and your clients and tremendous flexibility for how they want to handle their own customer communications. By incorporating Omnivoice you unlock a ready-made, in-demand service that quickly enables you to increase your

Bundling Omnivoice into your existing Acronis Cyber Protect Cloud services enables you to offer a united and diversified vision for how your clients can conduct business. It empowers your team to easily and efficiently provide solutions to client pain points, increase your client retention and generate new recurring revenue from more connected, more satisfied clients. Offering multiple services, particularly those that synchronize well and are not bandwagon products, is the key to creating a company capable of handling any issue smoothly and without risking financial ruin. VoIP, and Omnivoice, is another link in that chain.