Tue.Feb 01, 2022

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How to Craft a Focused Crisis Management Plan

BryghtPath

In the past few months, we’ve talked about establishing a crisis management framework and conducting crisis management exercises. A framework documents your organization’s intent to prepare for a crisis and your unique requirements to meet events. Exercises build your crisis management capabilities into muscle memory. In this article, we’ll discuss how to craft a plan, … The post How to Craft a Focused Crisis Management Plan appeared first on Bryghtpath.

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What CMOs Need to Deliver Better CX in 2022

Pure Storage

In today’s ultracompetitive marketplace, customers reign supreme. It’s no longer enough to simply provide a quality product—customer experience (CX) is the metric that matters. Delivering personalized experiences that delight customers across multiple channels is critical to significantly improving sales, brand reputation, customer satisfaction, and loyalty, as well as driving business growth and boosting revenue.

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Lessons From a Dark Day: Organizational Resilience in the Face of Disruption

On Solve

Lessons From a Dark Day: Organizational Resilience in the Face of Disruption Risk is unavoidable. When a crisis strikes, the impact can bring all or some of an organization’s critical operations down. This dark day can be catastrophic, from revenue loss and reputation damage to operational disruption and even loss of life. While no one can stop bad things from happening, resilient organizations are prepared to mitigate risk and lessen the impact of a dark day.

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Citrix Canada: What we can expect in 2022

Citrix

Kicking off the new year in my new role as Country Manager for Citrix Canada, I took a hard look at the year ahead and saw a few trends emerging. So, like your friend or family member who sent their … The post Citrix Canada: What we can expect in 2022 first appeared on Citrix Blogs. Related Stories Desafios das empresas para a volta ao escritório Hybrid work is here to stay, and that’s a good thing Cheers to growth, milestones, and an enhanced Citrix Podio!

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Protected: What is Crisis Management?

everbridge

This content is password protected. To view it please enter your password below: Password: The post Protected: What is Crisis Management? appeared first on Everbridge.

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4 Corporate Travel Safety Tips To Protect Your Traveling Employees

Alert Media

The post 4 Corporate Travel Safety Tips To Protect Your Traveling Employees appeared first on AlertMedia.

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Protected: How Can a Digital Operations Platform Support Operational Resilience?

everbridge

This content is password protected. To view it please enter your password below: Password: The post Protected: How Can a Digital Operations Platform Support Operational Resilience? appeared first on Everbridge.

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Citrix Canada: What we can expect in 2022

Citrix

Kicking off the new year in my new role as Country Manager for Citrix Canada, I took a hard look at the year ahead and saw a few trends emerging. So, like your friend or family member who sent their … The post Citrix Canada: What we can expect in 2022 first appeared on Citrix Blogs. Related Stories The Click-Down: Making remote work work better Desafios das empresas para a volta ao escritório Hybrid work is here to stay, and that’s a good thing.

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One Upside of Climate Change and Disasters: Sales of Generators Are Up!

Disaster Zone

For every downside there can be upsides.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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How to Recycle Light Bulbs

Constellation

Innovations in lighting technology have produced bulbs that last longer than ever. But there is a downside. The post How to Recycle Light Bulbs appeared first on Constellation Residential and Small. (This is a content summary only. Click on the blog title to continue reading this post.).

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Russia and Ukraine, China and Taiwan

Disaster Zone

There are some unsettling similarities.

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Disaster Recovery Rehearsal of Multi-tier Applications

VOX Veritas

"Practice makes perfect" applies to business continuity, too. If you aren’t rehearsing your disaster recovery plan, you may be risking your organization’s compliance and ability to recover in the face of a disaster.

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Incident Management From A Business Continuity Perspective

Business Continuity Today

An Incident can happen anytime, the nature of emergencies is not limited to normal business hours. A well-planned incident management program allows an organization to minimize the impact of any business disruption that impacts your organization negatively. However, your team needs to be able to access the plan and the process from any location that they are at, and they need to have a great communication infrastructure in place.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Training Classes in NYC

Disasters and Faith-Based Organizations

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Incident Management From A Business Continuity Perspective

Business Continuity Today

An Incident can happen anytime, the nature of emergencies is not limited to normal business hours. A well-planned incident management program allows an organization to minimize the impact of any business disruption that impacts your organization negatively. However, your team needs to be able to access the plan and the process from any location that they are at, and they need to have a great communication infrastructure in place.

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Why It Should Be The Year Of Crisis Preparedness For Your Brand

Bernstein Crisis Management

Would you be ready if you needed crisis management today? When a full 63% of your brand’s market value can be tied directly to how strong its reputation is, a single negative news article or popular social media post bashing its behavior can hit you right where it really hurts — in the bank account! While we’re seeing more interest in crisis planning and preparedness work than ever, it’s a simple fact that most organizations out there are not prepared to face a fully fledged, a

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Top tips to make Round Robin Scheduling successful for your team by Hannah Culver

PagerDuty

You may have heard of Round Robin Scheduling before and thought to yourself, is this right for my team? Understanding how Round Robin Scheduling can be used and what teams it works best for is important when considering this method of on-call. Additionally, it comes with some pitfalls you’ll want to avoid, as well as best practices to adopt. In this blog post, we’ll share everything you need to know about Round Robin Scheduling within PagerDuty and how to get started.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha