Wed.Nov 02, 2022

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5 Crisis-Causing Customer Service Mistakes To Avoid

Bernstein Crisis Management

5 Crisis-Causing Customer Service Mistakes To Avoid. One of the best titles I’ve ever seen on a customer service desk nameplate is, “Director of First Impressions.” It showed they knew they were in a make-or-break position for their business, and that they were well aware initial opinions of clients are often influenced by how they were treated right off the bat – even if they were having a bad day.

BCM 113
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Nuclear Weapons and Putin's 'Holy War'

The Rand Blog

Russia's nuclear saber-rattling has shifted the stakes of the war in Ukraine. But enabling Russia's blackmail doesn't prevent the catastrophic costs of nuclear escalation. It merely shifts those costs away from Russia and into the future, inviting other nuclear states to pull the same move for their conquests.

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Holiday lighting: To inspect or not to inspect, that is the question

National Fire Protection Association

As the holidays approach us some may wonder, do I need an electrical inspection to hang my holiday decorative lighting? The answer is maybe. I know, probably not the answer you were thinking. The decision to require an inspection often lies with the authority having jurisdiction (AHJ) along with any applicable laws. The AHJ will likely consider the type of lighting or wiring that is being installed when making the decision.

Hazard 98
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Announcing Europe-based Citrix DaaS control plane on Google Cloud

Citrix

There has been no lack of exciting news coming from the Citrix and Google partnership this year. From introducing two new purpose-built Citrix DaaS editions in the Google Marketplace to rolling out new technical capabilities like Citrix Provisioning Service for … The post Announcing Europe-based Citrix DaaS control plane on Google Cloud first appeared on Citrix Blogs.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How Microsoft Teams’ Co-Organizer Feature Can Help Your Meetings Run Smoothly

LAN Infotech

How Microsoft Teams’ Co-Organizer Feature Can Help Your Meetings Run Smoothly. Key Points in This Article: Microsoft Teams lets Teams Meeting organizers assign the attendees they designate as co-organizers. Co-organizers enjoy most of the privileges of organizers and can help organizers ensure that the meeting runs smoothly. Assigning co-organizers is a straightforward process that can be performed before the meeting starts or even while running.

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What Is Cloud Migration? A Step-By-Step Overview

NexusTek

READ TIME: 4 MIN. November 2, 2022. What Is Cloud Migration? A Step-By-Step Overview. Although many small and medium-sized businesses (SMBs) are now running at least a small portion of their workloads in the cloud, 63% still rely heavily on internal servers 1. Migrating to the cloud, which involves moving your IT resources from on-premises infrastructure to one or more cloud-based environments, has become increasingly attractive because it helps to future-proof your IT and can reduce total cost