Here is the article from Risk Connect: What is Business Continuity’s Role in a Bank-Run Crisis? I've extracted one piece of the article for the four points they make that summarize how BCP could have helped—see points below. Especially, #4, the crisis communications portion, since it was unlikely the decision makers were talking to internal business continuity professionals as they were digging themselves into a financial hole by buying bonds. during a period of inflation.
"There are four points to consider when answering this question:
- Business continuity (and operational resilience) will continue to maintain responsibility to help the organization understand its vulnerability to disruption and work to make it more resilient. It’s true that much of the focus is on disruption caused by a loss of process capability and dependent resources. But because business continuity engages so many parts of an organization – especially those elements of the organization’s go-to-market strategy – business continuity professionals are well-positioned to identify areas where controls seem to be missing or failing. To borrow a message from the U.S. Transportation Security Agency, “If you see something, say something.”
- When done well, business continuity helps the organization understand the market, their customers, and their expectations, regardless of circumstance.
- A core element of a leading business continuity program is a strong response capability, often called crisis (or incident) management. Crisis management isn’t just for responding to a natural disaster or cyberattack. It can be used for any type of incident – large or small – to manage the impact and speed the organization’s return to normal.
- An extension of crisis management is crisis communications. Business continuity professionals often partner with their marketing and communications peers to understand key audiences that require engagement throughout a crisis, how best to reach them, and what to say based on different scenarios"
