APAC Retrospective: Learnings from a Year of Tech Outages – Dismantling Knowledge Silos by David Ridge
PagerDuty
JANUARY 16, 2024
Using an automation orchestration tool to enable event-driven automation, organisations can empower on-call responders with immediate access to automated runbooks, personally crafted by subject matter experts. They can do this by having automation orchestration capability that is event-driven, where the event in question is the incident.
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