Improve Incident Response by Getting Control of Your (Unintelligent) Swarm by Mandi Walls
PagerDuty
JANUARY 18, 2022
Swarming is an approach to incident response that alerts everyone in the organization that there is a problem and opens a large war room or conference call for everyone to join, regardless of their potential to help resolve the issue. Information is coming from all kinds of directions with no central organization or decision-making authority.
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