Plan B Consulting

JUNE 7, 2017

This week Charlie looks at how United Airlines handled their recent scandal and whether PR disasters have a long-term effect on the organisations involved. You cannot have missed the recent coverage of the incident involving a United Airlines passenger. The impact for United Airlines will be in lost reputation and cash.

Airlines 40

Airlines Internet Publishing Crisis Management 40

Plan B Consulting

JUNE 7, 2017

This week Charlie looks at how United Airlines handled their recent scandal and whether PR disasters have a long-term effect on the organisations involved. You cannot have missed the recent coverage of the incident involving a United Airlines passenger. The impact for United Airlines will be in lost reputation and cash.

Airlines 40

Airlines Internet Publishing Crisis Management 40

Plan B Consulting

MARCH 27, 2015

Watching Channel 4 News, it appears that some airlines such as British Airways had already recognised that this was a threat. This shows that the insider threat is recognised by some airlines but not by the aviation authorities as they have not made the ‘never one person alone in the cockpit’ rule, mandatory.

Airlines 52

Airlines Authorization Media Consulting 52

Plan B Consulting

MARCH 27, 2015

Watching Channel 4 News, it appears that some airlines such as British Airways had already recognised that this was a threat. This shows that the insider threat is recognised by some airlines but not by the aviation authorities as they have not made the ‘never one person alone in the cockpit’ rule, mandatory.

Airlines 52

Airlines Authorization Media Consulting 52

Plan B Consulting

MAY 22, 2015

United Airlines broke David’s Taylor Guitar during a flight and after spending nine months trying to get compensation from the company, wrote the song ‘United Breaks Guitars’ which went viral with millions of hits on YouTube. I recently listened to an excellent podcast with Agnes Day speaking to David Carroll.

Airlines 52

Airlines Outsourcing Crisis Management Consulting 52

Plan B Consulting

MAY 22, 2015

United Airlines broke David’s Taylor Guitar during a flight and after spending nine months trying to get compensation from the company, wrote the song ‘United Breaks Guitars’ which went viral with millions of hits on YouTube. The post 22/05/2015 Sorry Seems to be the Hardest Word appeared first on PlanB Consulting.

Airlines 52

Airlines Outsourcing Crisis Management Consulting 52