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The Post Office Scandal – Why Now?

Plan B Consulting

First in Computer Weekly (2009) and Private Eye (2011), and then in mainstream newspapers, so this story was not new. I think as business continuity professionals, we should take note of Melissa’s formula for stories going viral and recognise the three elements. For a long time, journalists had written about the scandal.

Media 52
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Case Study Zouma: Don’t Mess With Cats…

Plan B Consulting

This week, Charlie comments on how Raith Rovers and West Ham (Zouma) have handled their recent PR incidents, and what we as business continuity professionals can take away from that. You might remember the outrage against Mary Bale who was filmed on CCTV in Coventry in 2011 dropping a cat in a wheelie bin.

Media 52
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article thumbnail

Case Study Zouma: Don’t Mess With Cats…

Plan B Consulting

This week, Charlie comments on how Raith Rovers and West Ham (Zouma) have handled their recent PR incidents, and what we as business continuity professionals can take away from that. You might remember the outrage against Mary Bale who was filmed on CCTV in Coventry in 2011 dropping a cat in a wheelie bin.

Media 52
article thumbnail

Case Study Zouma: Don’t Mess With Cats…

Plan B Consulting

This week, Charlie comments on how Raith Rovers and West Ham (Zouma) have handled their recent PR incidents, and what we as business continuity professionals can take away from that. You might remember the outrage against Mary Bale who was filmed on CCTV in Coventry in 2011 dropping a cat in a wheelie bin.

Media 40